Refund policy
Return Policy
We’re excited to create something special just for you. Here’s our return policy to help you shop with confidence:
Custom Orders
Each phone case is made to order and personalized, all sales are final due to customization.
Your Satisfaction Matters
If your phone case arrives with an error due to our mistake, we’ll either send you a replacement or issue a full refund. We want you to be completely happy with your purchase!
Accidental Mistakes?
If you notice a mistake after placing your order, here’s what you can do:
Before Shipping:
If you catch an error before your case is shipped, reach out to us right away. We process orders quickly, and we’ll do our best to make the necessary changes.
After Shipping:
Once you receive your case, check your emailed invoice. If something is not right, please contact us, and we’ll work together to resolve the issue.
Contact Us
If you have any questions or need assistance, we’re here to help! You can reach us via:
Email: info@phonecasegeek.com
Contact Form: Send us a message using our contact form.
Live Chat: Chat with us on our website during business hours.
We appreciate your understanding and support! At Phone Case Geek, our goal is to create a phone case you’ll love, and we’re here to assist you every step of the way.